Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you voluntarily provide it to us through our website. This information is collected for the purpose of providing our services and communicating with you.
- Payment Details: When processing payments for products or services, we collect
payment information, such as credit card or bank account details, solely for the purpose of completing the transaction. However, please note that we do not store or retain customer payment details after the transaction is completed. We utilize trusted third-party payment processors who handle all payment information securely and in accordance with applicable laws and regulations.
1.3 Log Files: Like many other websites, we may collect certain information automatically
and store it in log files. This information may include your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. This information is used to analyze trends, administer the site, track users' movements around the site, and gather demographic information.
Use of Personal Information
We may use the personal information you provide to us for the following purposes:
2.1 To provide our services and fulfill your requests.
To communicate with you regarding your inquiries, orders, or our services.
To send you important updates, newsletters, or promotional materials related to our business, but only if you have given your consent to receive such communications.
To improve our website, services, and overall user experience.
To protect the security and integrity of our website.
Sharing of Personal Information
3.1 We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted service providers or business partners who assist us in operating our website or providing services to you. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
3.2 We may also disclose your personal information as required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government or regulatory request.
4.1 We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5.1 You have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information provided below.
Soul Shutters Ltd
63 High Street
Tel: 0203 627 2005